“We’ve lost the password to the only local user account with a Secure Token, so now we can’t enable any other accounts on this Mac for FileVault.”.“I changed the password for my local account, but only the old password is being taken at the FileVault login screen.”.Among the potential complications are these scenarios:

As mentioned in a previous post, Secure Token can present some interesting problems for Mac admins who work with FileVault-encrypted laptops. Users are required to prove their identity through any of the enforced authentication methods, like SMS-based one-time passwords (OTPs), email-based OTPs, Google Authenticator, DUO Security, and RSA SecurID.As part of FileVault on Apple File System, Apple introduced a new account attribute called Secure Token.

User identity verification: Clicking this link will open the password reset portal.

ADSelfService Plus places a Reset Password/Account Unlock link (also called the logon agent) on the Mac login screen.

Self-service password reset for macOS: How does it work? Furthermore resetting their passwords, ADSelfService Plus also lets users update their cached credentials.

Their private networks, even remotely.

Their mobile devices by accessing the ADSelfService Plus iOS or Android mobile app or mobile site.

Web browsers by accessing the ADSelfService Plus portal, which can be configured to be accessed through all major web browsers.

The logon screens of their Windows, Linux, or macOS machines.

With ADSelfService Plus, users can reset their passwords from: Supports: Sierra, High Sierra, Mojave, and Catalina Self-service password reset (SSPR) These dependencies encourage users to simply call the help desk team to reset their forgotten Mac passwords.ĪDSelfService Plus enables users to reset macOS passwords, including MacBook Pro, from the login screen after verifying their identity. However, these password reset techniques rely on other factors like enabling FileVault or knowing the Recovery Key.

To reset Mac passwords, users can use any of the methods supported by Apple-the Reset Password assistant, the Recovery Key, an Apple ID, or another admin account.

If users can't remember their macOS login password, they won't be able to log in to their Active Directory (AD) account either, which negatively affects their productivity.

Change macos password